Returns & Exchanges

At Chêne Gear, we stand behind the quality of our performance apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to ensure your gear meets the demands of the field, providing a seamless process to get you back outdoors.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your gear in its original box.

3

Ship Your Package

Drop off your package at any authorized carrier location; please ensure the package is scanned to initiate the tracking process.

4

Receive Refund or Exchange

After our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing